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FAQs


How much is the shipping fee?

The shipping fee varies from product to product. At times, there will be discounts and special promos. Check on the particular product for the shipping fee and always be updated with our promos and discounts on our various social media outlets.

Do you have free shipping?

YES! As we’ve said, we have some promos and discounts with our products. At special times, we will offer free shipping for our products. Also, we will have items for FREE and all you need to pay is the shipping. Check out our announcement on our homepage or on our social media outlets.

Is your website safe to use?

Yes, of course. We use SSL ( secure socket Layer) security to ensure that all of your data is encrypted and kept safe at all times.

When will my order arrive?

There is no definite and fixed number of days for the arrival of the product. It will depend on the size of the product. 7 to 10 days delivery to USA, UK, AU & CA. 10 to 15 days delivery to all other Countries. Please check our Shipping Policy page for further information.

Will I have to pay customs on my items?

This varies from country to country. The customer is responsible for any customs charges that may arise. 

Can I cancel my order once it is placed?

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be changed or cancelled.

Do you have a return policy?

Please refer to the Returns Policy page for our return policy and for other concerns.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.

 

 

 


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